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How to Reset Your PS4 | How to Factory Reset a PS4 in Simple Steps


Sometimes, you just need to go back to the beginningReset a PS4

This article explains how to factory reset a PS4. Instructions apply to all models, including the PlayStation 4 Slim and PS4 Pro.

If your PS4 is crashing on you, experiencing all sorts of glitches, freezes, save errors, connectivity issues, and so on, a factory reset can restore the device to proper working order.

What to Know

  • Go to Settings PlayStation Network/Account Management > Activate as Your Primary PS4 > Deactivate, then restart the console.
  • Sign in again and go to Settings Initialization Initialize PS4 > Full, then confirm to begin the reset.
  • Note: To hard reset a PS4 that won’t boot up, start the console in safe mode and reinstall the system software using a flash drive.

Factory resetting a PlayStation 4 will erase all of the data on the console, from save info to images and videos and more, so make sure you back up your console before doing a reset.

And if you’re selling, trading, or giving away your PS4, you should do a factory reset precisely because it erases all of your personal information.

Either way, before doing the reset, make sure you deactivate the console as your primary unit, or you might later have issues accessing online content or re-loading your data onto a new or refreshed device.

You can deactivate the PS4 through the “PlayStation Network/Account Management” tab in the Settings menu. Hit the “Activate as Your Primary PS4” tab, and then select “Deactivate.”

How to Factory Reset a PS4Reset a PS4

If you plan to sell your PS4, or if a software glitch is preventing your console from booting up, consider performing a factory reset. Before you begin, the console has to be on, and you must be signed in to your PS4 account.

  1. Navigate to the Settings option (the briefcase icon) in the row of icons above the home menu.

  2. Go to PlayStation Network/Account Management Activate as Your Primary PS4.

  3. Choose Deactivate and then manually restart the console.

  4. After you sign in again, navigate to Settings.

  5. Choose Initialization, and then pick Initialize PS4.

  6. When you’re ready to wipe your PS4 hard drive of everything except its operating system, select Full, and then confirm with Initialize and then Yes. A progress bar should appear but expect the process to take a few hours.

  7.  Once finished, follow the on-screen instructions. You should then turn off your PS4 by holding down the console’s power button until it beeps.

    If you plan to sell your PS4, you can now be confident that whoever buys it won’t have access to your personal account or information. The next time someone turns on the system, they’ll be prompted to set up the console just like when you first bought it. Physically cleaning your PS4 is also a good idea if you want to get a good price for it.

    What Does It Mean to Factory Reset a PS4?

    Resetting your PS4 restores the hard drive to the state it was in when you first bought the console. Performing a factory reset is highly recommended before selling your PS4 since your system probably contains personal data such as your credit card information.

    A PS4 reset can also remove the entire operating system, which may be necessary if your console is malfunctioning.

    A factory reset is irreversible, so back up your game data with an external hard drive. Alternatively, PlayStation Plus users can upload their data to the cloud for safe storage.

    How to Hard Reset a PS4 That Won’t Boot Up

    If you can’t access the settings because your PS4 won’t boot up, you’ll have to reset your console in safe mode and reinstall the system software.

    You’ll need a computer with internet access and a USB flash drive with at least 500 MB of free space.
    1. Insert a flash drive into the computer and make a new folder on it called PS4.
    2. Within that folder, make another called UPDATE.
    3. Download the latest PS4 software from, saving the .PUP file inside the UPDATE folder.
    4. Safely remove the flash drive from your computer and set it aside for now.
    5. Turn off your PS4. Make sure it’s not in rest mode; you want the power to be completely off.
    6. Hold down the console’s power button for several seconds until it beeps a second time. The system will then boot up in safe mode.
    7. You’ll be presented with a list of options. In addition, to Restore Default Settings and Initialize PS4, you’ll see Initialize PS4 (Reinstall System Software). Choosing this option will completely wipe the console’s hard drive of everything, including the PS4 operating system.If your console isn’t having software issues, go to Initialize PS4 Full; otherwise, choose Initialize PS4 (Reinstall System Software).
    8. After the process is finished, you’ll be prompted to connect a device containing the system software. Insert into the PS4 the flash drive that contains the software you downloaded. The console will automatically detect the file and install the operating system.
    9. When it’s finished, the PS4 will reboot again and should start up normally.
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